Job Description

You’ll see more than just the examination room. As a key part of our business, you’ll work closely with your team to build and deliver an unrivalled customer experience. This means always encouraging the best practice and the highest standards, with the team around you supporting you every step of the way.

You’ll also spend your day engaging with our customers, testing eyes, fitting contact lenses and delivering the standards of service and expertise that sets us apart. You’ll be a key part of the handover to the retail team, making the best recommendations for our customer’s needs.

If you like the buzz of the shop floor, the interaction with both our customers and colleagues and developing your team, this role will suit you. You will be involved in analyzing and interpreting your P&L and KPIs to determine where the areas of opportunities lie and deliver key action plans to maximize your store.

You’ll have a passion for customer service, ensuring that your team exceed expectations leaving our customers delighted. As an Optometrist Store Manager, you will create an environment that encourages a sense of responsibility, accountability, involvement and ownership ensuring that every colleague has a development plan suited to their individual needs.

If you share our passion for providing the best customer journey and are looking for your next step, our structured training and development opportunities won’t disappoint you. There is no better place to express your potential.

Alongside our career development programmes and a competitive salary, you will also receive:

• Up to 38 days’ paid leave (dependent on length of service)
• Free eyewear and generous discounts for you, your family and friends
• Healthcare for you and your family
• Company pension scheme
• Flexible benefits including health, wellbeing and lifestyle options
• Structured induction plan, including time at our Store Support Centre in Nottingham and continued professional development

Required Knowledge, Skills, and Abilities