Job Description

We have an exciting opportunity for an experienced administrator and competent computer user to join our Systems team.

You will be responsible for making sure that system maintenance and other tasks requiring manual processing are successfully completed each day. Ensuring that the processes used to carry out these activities are documented and regularly reviewed, with an eye to continually improve our processes.

You will also be responsible for coordinating tasks with other members of the team to make sure these tasks have been successfully preformed, as well as keeping scheduled plans current and up to date. Regularly engaging with our customers (internal and external) to guarantee that we are always providing them with the best possible experience and service.

Why work for us?

It’s easy to say this is a great place to work but we don’t expect you to just take our word for it! We have won awards for 'Customer Centric Culture', 'Best Place to Work' and 'Employee Engagement', a perfect representation of our priorities. We pride ourselves on the fact that both our customers and our people are at the heart of everything we do.

We feel that every aspect of your career with us is important. From interview to offer, your line manager and friendly HR team will keep you updated every step of the way. On day one, you’ll receive a warm welcome from your new team and join our unique induction programme.

Required Knowledge, Skills, and Abilities

We are looking for a Technical Administrator to join our team on a part-time basis for 10 months to provide maternity cover. As Technical Administrator you will assume responsibility for ensuring that system maintenance and other tasks requiring manual processing are successfully completed each day. You will also play a key role in reviewing our existing processes, identifying process improvements and adding them to our new process management system (Promapp). You will be an experienced administrator with excellent organizational and communication skills and high attention to detail. You are a confident computer user, with experience of using Microsoft Office 365 and other business applications. You have experience of documenting and developing business processes and implementing or suggesting measurable improvements to increase efficiency and quality.