Job Description

You will get an excellent benefits package including:

• Colleague Discount and Company Bonus
• Company Car or Car Allowance
• Free Parking and many additional rewards

Day to day you willprovide strong leadership to your team to ensure objectives are met and high standards of customer service are adhered to at all times. You'll deal with the remediation of any issues and ensure and issues are addressed by investigation customer feedback. You will provide your team with ongoing development opportunities through coaching, mentoring, delegating tasks and providing recognition.

Required Knowledge, Skills, and Abilities

Experience of working within a HR/ER environment Experience of working with Case Management systems Strong customer focus and expert knowledge of HR policies Strong analytical skills and the ability to make informed decisions The ability to evaluate current business needs and identify opportunities for change