Job Description

 

To succeed in these Admissions Administrator roles, you will ideally have previous experience working within a similar environment.

Admissions Administrator responsibilities include:

• First point of contact for all enquiries by telephone, email or enquiry management system to the Postgraduate Admissions team
• Responsible for advising current and prospective applicants on the application process, their offer, fee information, international academic equivalencies and Confirmation of Acceptance for Studies (CAS)
• Review all academic transcripts and additional documentation uploaded by applicants. Ensuring applicants have met the conditions of their offer of admission
• Process Confirmation of Acceptance of Studies (CAS) to international applicants who have been unconditionally accepted ensuring no exposures to UKVI requirements
• Make decisions on applications to assigned programmes in a fair and consistent manner and record decision on University's admissions system.

Required Knowledge, Skills, and Abilities

Outstanding customer service skills Excellent communication and organisation skills Ability to work independently on own initiative and/or part of a team Well developed IT Skills: in the use of Microsoft Office - Word, Excel, Access, PowerPoint, Outlook, database management and input and bespoke databases Excellent and accurate keyboard skills Ability to deal with a high volume of enquires from the general public, academic and administrative staff and current and prospective students Ability to multi-task, with excellent time management skills to deal with complex and conflicting priorities