Job Description

You will undertake a variety of tasks through the order life cycle, including but not limited to:

* Receiving and entering all sales orders onto the bespoke database accurately and within agreed SLA's
* Following the order through to completion, ensuring the customer is kept up to date throughout the process.
* Sending samples and quotes to customers
* Following up to convert to an order
* Updating the stock availability to ensure sufficient levels at all times
* Producing customer specific reports to look for an analyse trends and spend
* Liaising with production for lead and delivery times
* Dealing with any issues and concerns throughout the process
* All other administration support as required by the role

Required Knowledge, Skills, and Abilities