Job Description

The Technical Analyst will be a member of the administration Technical team, which helps the administrators understand important pension legislative, regulatory, judicial and research developments, as well as providing process guidance and standard documentation.

Duties:

• Be aware of appropriate legislation and its impact on the business and communicate changes effectively to pension administration staff.
• Develop and maintain process maps and standard correspondence for use by pension administration.
• Create and maintain appropriate documentation and guidance notes for use by pension administration.
• Act as an assessor / mentor for vocational qualifications students.
• Produce training materials for use within pension administration and, where appropriate, deliver training on a face-to-face basis and by creation of online training.
• Assist pension administration by answering technical queries from colleagues either verbally or in writing.

Required Knowledge, Skills, and Abilities