Job Description

Our client based in Cardiff thrive on customer satisfaction and due to continued growth, they are looking for a Customer Support Executive to work on a full time basis on a temporary to permanent contract.

Duties would include:

• Order processing
• Calendar booking
• General admin duties

This role requires a practical, assertive, passionate self starter.

Hours of work - Monday-Friday 8:30am-5pm.

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer Service : 1 year (Required)

Education:

• A-Level or equivalent (Preferred)

Job Duties:

• Answer incoming customer inquiries
• Stay up-to-date on new products, services, and policies
• Engage with customers in a friendly and professional manner while actively listening to their concerns

Work remotely:

• No

Required Knowledge, Skills, and Abilities

They are looking for someone who is genuinely passionate about providing the very best levels of Customer Service. Customer Satisfaction and high-quality Customer Support are at the top of our agenda.