Job Description

There are exciting things happening in the legal sector in Cardiff, and you can play a key part in defining how a prestigious law firm delivers their services, helping to transform their support services into the envy of the legal sector.

To help us in achieving these ambitious goals, we are looking for committed and passionate individuals to deliver exceptional administrative and hospitality support to our client’s staff. You will be working individually, as part of a wider, national team, in the heart of the law firm alongside the lawyers and secretaries supporting them with a wide range of administrative functions. You will be very busy and never bored!

You will use your skills and experience in this sector to provide an industry-leading service with exceptional standards to the firm. Your responsibilities will include:

• Delivering an exceptional filing, photocopy, scanning and printing service for the client
• Filing and e-filing documents, to strict procedures
• Collecting and delivering a variety of photocopying, scanning and printing jobs from around the office we call “sweeps”.
• Stationery and stock ordering and delivering to specific areas of the office
• Opening, sorting and delivering incoming mail, preparing outgoing mail, arranging couriers and carrying out hand deliveries
• Extensive computer and data related tasks
• Train ticket bookings
• Meeting room management
• Welcoming guests and visitors to the firm and providing a very high level of hospitality
• Assisting lawyers to use the service efficiently
• Maintaining the highest levels of customer service
• Identifying areas where the administrative support service could be improved

In return, you will receive a good starting salary, a flexible benefits package and the training, guidance and support to forge a career with a fast-growing company.

Required Knowledge, Skills, and Abilities

Experience in administrative work, ideally in a legal environment. Strong attention to detail skills. Demonstrable commitment to exceeding expectations and goals. Exemplary customer service skills. Excellent personal presentation and communication skills. A passion for doing an amazing job that will leave a lasting impression. Teamwork, integrity, passion and success.