Job Description

The role:

• Play a pivotal role in ensuring that everyone has what they need in order to carry out their role effectively.
• Assisting in the recruitment and onboarding of new employees including any corresponding administrative tasks (writing job descriptions, coordinating interviews and assessment tasks, administrative responsibilities associated with onboarding new team members etc.)
• Purchasing equipment and supplies to allow for employee productivity.
• Organise and garner interest in company events to allow for maximum participation and high turn-out rates.
• Support line managers with professional development policies of their employees.
• Maintain fair, clear and consistent HR policies as well as drafting new policies that may be needed as the company continues to grow.
• Assist with vital operations such as the design and implementation of a an effective customer service process that permits "on-call" cover.
• Support with employee training needs across the business.
• Work with the team to develop effective growth and expansion strategies for the business.
• Assisting with risk mitigation strategies across the business.
• Identity areas that will allow processes to be improved and assist with the implementation of any improvements.
• Working with the financial team to assist with planning and budgeting.

The candidate:

• At least 5+ years of commercial experience in Operations and/or Human Resources
• You will ideally have worked in a start-up environment previously
• You will have relevant HR qualifications that mean you are familiar with best-practice HR policies
• You have previous experience in recruitment related activities including a vital involvement in hiring and onboarding processes.
• You are an excellent communicator with both internal and external stakeholders at all levels, being able to confidently convey your ideas
• Be able to use your initiative and process-driven mindset as well as your exceptional organisational skills and driven approach to execute your ideas to allow for continuous improvement to policies and business strategies.
• Previous experience writing internal policy documents.
• You are a go-getter and can quickly identify areas of improvement and act accordingly to see your ideas through to completion.
• Previous experience with Google Workspace (for email, calendar and documents).
• Previous experience with Trello.
• Previous experience with Slack for online business communication.

Required Knowledge, Skills, and Abilities