Job Description

Responsibilities:

 

*Deliver excellent customer service across all administration processes including joiners and leavers, resourcing, job changes, absence management and secondments

*Be a point of contact for employees, managers and the HR team, providing high quality HR advice and guidance on HR activities and processes

*Advise managers and employees on the holiday carry over policy

*Auditing of data required by the Systems team

*Running and analysis of ad-hoc reports

*Proactively work with the HR Service Delivery Manager and wider HR team to review and improve processes

Required Knowledge, Skills, and Abilities

*Ideally experience in a Professional Services environment but not essential *Previous HR experience at HR Team Leader level *Experience working in shared services or managing a team within HR *Strong IT skills including Excel, Word, Outlook and ideally an HR database *Ability to work in a fast paced and changing environment with demanding internal clients *Accuracy and strong attention to detail *Strong numeric skills *Excellent communication skills