Job Description

Working as part of a team and reporting to the Sales Manager, this role offers you the opportunity to put your sales expertise to use in a busy customer-facing environment with an uncapped commission, along with a company car and on-site training opportunities.

Our Sales Executives work in one of our 100+ dealerships representing both Marshall and one of our 23 vehicle brands. Working as part of a sales team, you’ll be responsible for handling face to face, phone and email queries and converting these to vehicle, finance and insurance sales. You will manage the end-to-end customer experience, ensuring options are tailored to customer needs and lifestyle. Day to day, you will:

• Respond to queries from new and existing customers relating to new and used vehicle sales
• Guide customers through their purchase, providing outstanding customer service as the face of both Marshall and the vehicle brand
• Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras
• Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
• Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
• Manage the vehicle handover process, ensuring compliance with process
• Adhere to Marshall and industry regulations relating to the sale of vehicles, finance and insurance

Required Knowledge, Skills, and Abilities