Job Description

Key responsibilities will include:

• Operating and demonstrating honesty and integrity in every interaction

• Managing a portfolio of residential properties across the UK, providing a smooth service for all parties once the tenant has moved in

• Being the first point of contact for Landlords and Tenants, resolving queries promptly and ensuring customers are kept up to date

• Pro-actively managing files to ensure that all properties are compliant with relevant legislation, such as by ensuring gas safety certificates and tenancy agreements for your portfolio remain up to date

• Dealing with maintenance issues and liaising with external contractors to ensure that work is completed to a high standard

• Reviewing property visit reports and liaising with the property check-out clerk before releasing the deposit

• Accurately maintaining and updating our property records to ensure integrity of data

• Effectively dealing with any disputes to come to a satisfactory solution for both parties

• Flexibility with shift patterns to include working 1 in 4 weekends

What benefits can you expect from us?

• 25 days paid annual leave plus bank holidays

• Fantastic commission structure and team prizes

• Amazing career opportunities

• Being part of an innovative and disruptive business

Required Knowledge, Skills, and Abilities

Previous experience as a Property Manager or working in Lettings Must hold a Level 3 Award in Residential Letting & Property Management A people first approach, with an exceptional work ethic and a positive attitude The ability to build strong relationships with a variety of people, adapting your approach dependent on the individual or situation A process driven approach, with strong organisational skills and the ability to work independently