Job Description

Our client, an established building materials manufacturer and supplier, based outside Bristol is looking to appoint a Sales Administrator into their busy customer service team.

Based within the Internal department, the main purpose of this role is to provide excellent customer service and order/quote processing activities within the Head Office, ensuring all quotes and orders are processed promptly to the satisfaction of the customer and providing support to the sales team.

Main Responsibilities:

· Manage, on a daily basis, the satisfaction of customer enquiries, provide accurate quotations and initial product offer and appropriate advice on the correct specification.

· Invoicing

· Booking transportation for products

· Ensure the requisite information is available as part of the enquiry validation process to enable the enquiry to be processed through to quotation

· Ensure correct use and application of the pricing guidelines for all products adhering to pricing rules applied to maintain product contribution levels and percentage margins where required

· Provide effective support to the external sales team

· Adhere at all times to the pre-booking and order management hand over guidelines and process

· Carry out general administrative duties to include filing as required

· Pass appropriate technical enquiries to technical services team

· Process information and pass to the order management team for processing orders

Benefits:

• Casual dress
• Company events
• Company pension
• On-site parking

Schedule:

• Monday to Friday

Experience:

• customer service/sales admin: 1 year (Preferred)

Education:

• A-Level or equivalent (Preferred)

Work remotely:

• No

Required Knowledge, Skills, and Abilities

· Experience of raising and managing quotes from start to finish within a manufacturing environment · Excellent administration and order processing experience · Stock management# · Accounts payable · Diary Management · Professional telephone manner · IT literate · Organized, systematic and precise · Ability to work under pressure · Able to use own initiative · Ability to multitask · Flexible & positive