Job Description

• Contact individual and corporate debtors when payment is overdue
• Develop and maintain good working relationships with the fee earners to enable you to support the team in collecting debts and reduce lockup
• Update and maintain debtor records
• Use industry specific software to update debtor records as required
• Undertake routine credit administration tasks as required by the team
• Take payments by card and ensuring that records are accurately processed and updated

Required Knowledge, Skills, and Abilities

Previous experience in a credit control capacity is desirable. Experience updating and maintaining debtor records is desirable. Able to demonstrate experience in liaising pro-actively with third parties. Ability to work to tight deadlines – accurately. Previous experience of accounts software packages is desirable. Experienced user of Microsoft Outlook, Word and Excel. Previous experience in the legal sector is preferable although applicants wishing to move into the legal sector will be considered.Excellent customer service and interpersonal skills with the ability to communicate effectively over the phone and via email. Strong organizational skills with the ability to manage own workload and priorities tasks. Works well within a team, providing help where needed and treats others with respect. Excellent attention to detail. Experience within a legal environment is advantageous.