Job Description

Duties:

• You will be Coaching, Advising and supporting other team members across all sites within the Cambridgeshire areas to develop and progress the team
• Providing people management and leadership skills and giving constructive feedback on people’s actions and behaviours
• Develop and deliver creative, proactive and practical solutions to peoples challenges and to provide support and solutions to these challenges and personal development
• Provide training in people skills to other members of the team
• Lead assigned projects and deliver these within the agreed timescales these can include restructures and managing changes
• Providing support to the People Manager and communicating with the rest of the Managers within the people group, Employees and other representatives within the company
• Suggesting, organising and implementing changes to working practices in order to improve customer service and team efficiency
• Ensure the People Manager is kept advised of the teams overall performance and workload
• Escalate any issues that arise to the People Manager and support the team with these issues
• Interpret, advice and coach the service Managers to ensure they interpret the terms and conditions of service, employment law and HR policy & procedures
• Work alongside the Managers to provide advice in consideration to Sickness, Grievances and Absence within the team
• Being aware of any new and emerging employment legislation issues and responding to these
• Leading policy and procedures reviews assigned
• Ensuring that all data is recorded accurately & correctly
• Adhering to and maintaining all healthy and safety policies
• May be required from time to time to undertake other duties within the business

Required Knowledge, Skills, and Abilities

MUST be CIPD level 7 qualified or equivalent professional qualification Coaching qualification and full CIPD membership are desirable Previous knowledge of HR practice and updating HR policies and procedures Excellent knowledge and understanding of the employment law and legislation Previous experience of working with a HR/Payroll database would be a benefit MUST have full UK driving license Previous experience of working on projects within a team such as restructures or managing change Strong commitment to professional development Experience of developing, implementing and evaluating initiatives Strong experience of engaging with and advising employees at all levels and coaching them through learning and development issues Confident at completing Grievance cases, disciplinaries and sickness management Ability to build rapport and strong relationships