Job Description

The Payroll Manager will ensure appropriate resource allocation across the Payroll team to meet business as usual, cyclical and project requirements.  They will ensure the skills and experience of the team meet requirements and that team members are continually developed to meet both business needs and personal aspirations, inspiring team members to meet and exceed their potential and to demonstrate behaviours that enable this company to have a world class Payroll operation.

Required Knowledge, Skills, and Abilities

Qualifications and Experience Ideally you will have a payroll recognised qualification but they will also consider qualified by experience. Significant demonstrable success in a Payroll leadership role, with a preference to where this has included working with an HR offshored service delivery model. Evidence of delivery of Payrolls of c8,000 employees+ A detailed understanding of current Payroll legislation and compliance. Experience of International Payrolls; including both in-bound and out-bound requirements. Excellent understanding and experience of working with Payroll systems, where experience of Oracle is preferable. Demonstrable experience of working with Flexible Benefit Programmes and Salary Sacrifice arrangements. Experience of leading payroll projects, alongside the operational delivery. Experience of reviewing systems, processes, data and people and making recommendations for change to ensure continual service improvement. Essential Capabilities Ability to manage diverse stakeholders and create a strong customer centric culture within a Payroll operation. Manager with good influencing skills and the ability to prioritise business requirements through a collaborative partnership approach, balancing team and business needs appropriately and setting clear expectations for both. Strong relationship management skills working with partner/service providers internally and externally. Proven experience of leading, managing, developing and motivating a successful team. Proven experience of advising and supporting internal and external stakeholders. Experience of working as part of a project team and managing project workstreams. Experience of reviewing systems, processes, data and people and making recommendations for change to ensure continual service improvement. Experience of measuring and reporting on customer satisfaction and KPI/SLA achievement using outputs to drive change decisions.  With experience of handling escalations. Discreet with the ability to handle confidential and sensitive situations.