Job Description

The role is key in developing our services further and ensuring quality in every aspect of support in place for the individuals we support. The role will be responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC.

Leading a team of Registered Managers, the role requires the ability to coach and develop the wider colleague team to ensure person centric support is in place for the individuals, evidenced in great support plans and appropriate risk assessments. The role requires a high level of commercial acumen and well-developed organisational skills to meet our high internal standards which are referenced against CQC regulations.

Everything we do must underpin the support we provide for the individuals we support so that they have the opportunity to maximise their potential.

This post-holder will be accountable for achieving KPI’s and financial budgets with the Registered Managers and Service Managers across the region.

National Care Group is an award-winning business and provides a great team environment, with support teams on hand for all financial matters, HR and Training, Quality and Marketing.

Required Knowledge, Skills, and Abilities

You must be able to demonstrate strong leadership skills coupled with the ability to manage and prioritise multiple tasks. Proven experience working in the care industry as an Area Manager, Regional Manager or Operations Manager is essential and the experience of Supporting Living, Learning Disability and Mental Health complex care is sought. You will also require the following skills and experience: Experience of developing and managing budgets across a wider team Experience of managing complex care settings Effective decision-making skills Ability to effectively manage and develop a team Proven experience in developing a care business’ growth both through business development and organically A rounded trouble-shooter with the ability to spot problems/trends and implement improvement strategies through to completion Highly analytical Full understanding of CQC requirements and legislation