Job Description

• You will be Coaching, Advising and supporting other team members across all sites within the Cambridgeshire areas to develop and progress the team
• Providing people management and leadership skills and giving constructive feedback on people’s actions and behaviours
• Develop and deliver creative, proactive and practical solutions to peoples challenges and to provide support and solutions to these challenges and personal development
• Provide training in people skills to other members of the team
• Lead assigned projects and deliver these within the agreed timescales these can include restructures and managing changes
• Providing support to the People Manager and communicating with the rest of the Managers within the people group, Employees and other representatives within the company
• Suggesting, organising and implementing changes to working practices in order to improve customer service and team efficiency
• Ensure the People Manager is kept advised of the teams overall performance and workload
• Escalate any issues that arise to the People Manager and support the team with these issues
• Interpret, advice and coach the service Managers to ensure they interpret the terms and conditions of service, employment law and HR policy & procedures
• Work alongside the Managers to provide advice in consideration to Sickness, Grievances and Absence within the team
• Being aware of any new and emerging employment legislation issues and responding to these
• Leading policy and procedures reviews assigned
• Ensuring that all data is recorded accurately & correctly
• Adhering to and maintaining all healthy and safety policies
• May be required from time to time to undertake other duties within the business

Skills and Experience Required:

• MUST be CIPD level 7 qualified or equivalent professional qualification
• Coaching qualification and full CIPD membership are desirable
• Previous knowledge of HR practice and updating HR policies and procedures
• Excellent knowledge and understanding of the employment law and legislation
• Previous experience of working with a HR/Payroll database would be a benefit
• MUST have full UK driving license
• Previous experience of working on projects within a team such as restructures or managing change
• Strong commitment to professional development
• Experience of developing, implementing and evaluating initiatives
• Strong experience of engaging with and advising employees at all levels and coaching them through learning and development issues
• Confident at completing Grievance cases, disciplinaries and sickness management
• Ability to build rapport and strong relationships

Required Knowledge, Skills, and Abilities