Job Description

A well established and leading organization based in the Cardiff city Centre area is looking for a full time enthusiastic Customer Service Administration Assistant, who can build a rapport with customers whilst also being able to deal with demanding situations.
Your duties will include:

• Processing service orders requests
• Constant customer liaison for resolution of customer issues
• Advising customers on products and building strong working relationships with customers along with the busy team you will be working in
• Providing administration support.

If you have first class customer service skills coupled with the personality to build a rapport with customers this could be the perfect role for you.

Required Knowledge, Skills, and Abilities

The successful candidate will be self-motivated and be able to work on his or her own or as part of a team. The ability to be organized and be able to manage time to achieve deadlines is essential along with a solid customer service background.