Job Description

We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.

Other duties will include:

• Step up and guide operations in the absence of the Shop and Assistant Manager
• Responsible for all shop operations including opening and closing procedures
• Taking and processing bets
• Keeping and maintaining shop presentation standards
• Ability to adapt to different situations while still staying completely customer obsessed
• Play by the rules by complying with Social Responsibility duties

Required Knowledge, Skills, and Abilities