Job Description

An exciting opportunity has arisen for a Band 2 Customer Service Assistant based at Imperial Park, Newport.

The post holder will be responsible for providing support to Senior Team members. This will involve a range of daily tasks to be undertaken such as; clerical, administrative support, dealing with all aspects of Customer Service, including courteous and efficient call handling via telephone and Action Point system, data input via the Oracle WMS system, to download data for stock replenishment for hospital and community sites, liaising with warehouse staff, customers and suppliers.

Working pattern will be fixed at 37.5 hours per week between core hours of 8am - 5pm with the need to be flexible to meet the needs of the service. The role will be fixed term until end of June 2021.

Required Knowledge, Skills, and Abilities