Job Description

We are looking for a Customer Assistant to join our Cylinder Distribution Centre in Caernarfon. As a Customer Assistant, you will play an important role in supporting and advising our customers and promoting our core range of products, using a sound base of both administrative and customer service skills.

It calls for energy and enthusiasm, with a keen eye for detail and the ability to use your initiative to complete tasks with minimal supervision.

Main Responsibilities would include;

• Taking customer orders and entering onto our systems with a very high degree of accuracy.
• Dealing with customers enquiries relating to their deliveries.
• Dealing with customers by phone and at the sales counter.
• Promoting and selling our core appliances over the counter.
• Ability to think on feet and problem solve.
• Banking cash and ensuring till reconciliations are accurately recorded.
• Supporting logistical, sales and management colleagues.
• Good level of IT skills required Outlook, Excel, Word.

Ideally, you'll already have a good knowledge of LPG products – but if you have the right attitude towards distribution and customer service, we can provide full training. Excellent communication, organization and customer skills are all essential – with the computer literacy and numeracy skills to also deal with telephone orders, handle with cash reconciliations and process invoices.

We look for people who are open minded, embrace new ways of working, step out of their comfort zone seek out new opportunities and look to continuously learn. Opportunities to progress, to develop and to be recognized for your achievements are part of our daily life, and we want to share that with you!

Required Knowledge, Skills, and Abilities