Job Description

As a customer service administrator, you will be responsible for providing support to the project department, ensuring all project goals and objectives are accomplished.

Customer service administrator duties will also include: -

• Liaising with customers and vendors to resolve product or shipping issues.
• Providing support to the project managers by being the daily point contact for day-to-day internal problem solving and troubleshooting.
• Leading weekly customer calls and meetings in the absence of project manager.
• Taking notes for weekly customer teleconference calls and internal meetings.
• Creating project documentation.
• Processing of monthly shipping invoices

Required Knowledge, Skills, and Abilities