Job Description

Role profile/Description:

• Assisting and supporting workers and managers with the following;
• Managing performance and conduct issues
• Disciplinary procedures
• Resolving conflict issues and dealing with grievances
• Absence related queries/issues
• Providing advice on HR policy and procedures
• Ensuring case details are updated and recorded in accordance with policy, processes and agreed SLAs
• Build relationships of trust within business areas and a good working understanding of the commercial objectives and challenges
• Identification of potential issues and trends and contributing to a strategy to train and up skill workers and managers where relevant
• Work with other internal and external functions to overcome challenges and issues during live project

Required Knowledge, Skills, and Abilities