Job Description

• Field incoming enquiries by telephone, post and email, to relevant staff and correspond as necessary 
• Manage the "front office"
• Establish effective and excellent relationships as the 'face' of the charity. This includes greeting and receiving guests, as well as interacting with high-level officials
• Provide support to the HR manager on the management of the HR leave and sickness system (e-days).
• Support our clients events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; may require some out of office duties in support at events
• Arranging on-boarding and induction of new staff, including logistical arrangements (setting up phone, email, mobile, laptop, etc)
• Work with the Head of Finance and Operations to ensure office suppliers are annually evaluated, this includes sourcing new suppliers when necessary
• Collect and maintain a detailed inventory of office equipment and supplies; research price and service options and purchase as directed
• Work with the Head of Finance and Operations to manage GDPR data lists and data requests

Required Knowledge, Skills, and Abilities