Job Description

• To answer incoming and make outgoing sales calls
• To go above and beyond to offer customer service excellence
• To identify customer needs through conversation
• To provide administrative support for the Sales Team also help with research tasks
• To manage sales quotations for the team and share technical data on request
• To process sales orders in the CRM system
• To provide excellent standards of customer service for the new and existing clients
• To work closely with the Technical and the Sales Team to give them assistance on their projects

Required Knowledge, Skills, and Abilities

Fluent in French (written and spoken) close to mother tongue standard. Fluency in English is essential (written and spoken). Previous experience in Customer Service / Order Processing / Sales Admin or Sales. Interest or experience within technical products is a bonus. Excellent telephone manners, patient and able to identify customer needs. Able to work independently and as part of a team. IT Literate and numerate. Car owner due to the company’s location.