Job Description

As Hotel Manager of the 40 room site in Chester Northop Hall, you would be responsible for leading, coaching and motivating the reception and housekeeping teams. Your role would also include:

• Making sure rooms and communal areas are cleaned thoroughly and consistently
• Reviewing customer feedback to create targeted action plans
• Working with team members to create personal development plans
• Recruiting motivated team members and making sure they have a warm induction
• Reporting and overseeing any repairs or maintenance needed
• Additional responsibilities include Rota management, banking and health and safety

As a current employee, to be considered for this role you must either be able to display the necessary criteria above.

By achieving customer satisfaction targets, Hotel Managers can earn an annual bonus of up to 20%. Additional benefits include:

• Life insurance and 4% pension
• 50% discount on rooms plus food and drink
• Discounts for friends and family with thousands of rooms at £14.99
• £50 voucher on each work anniversary
• Additional holiday with each year of tenure
• Discounts off many high street retailers and mobile phone bills
• 40 hours per week (typical shifts are 7am to 3pm or 3pm to 11pm)

If a career as a Hotel Manager appeals then click ‘apply’ now. We’d love to hear from you.

Required Knowledge, Skills, and Abilities

The ideal candidate for this role will have preferably held a role in management for a minimum of 2 years, in a customer facing industry and have lead at least 10 team members on a shift.