Job Description

We are looking for an individual who is highly organized and IT literate, has excellent customer service skills, is a fast learner and a team player. This position would suit someone with a positive attitude and previous experience working as an administrator/PA in a trade setting would be beneficial but is not essential as training will be given. You will fill a pivotal role in the company that has a comprehensive overview, so that the right candidate will have a significant impact on the running of the business.

Main duties:

• Politely and compassionately dealing with enquiries over the phone and making initial contact with Policy Holders as claims come in. We deal with some customers who have experienced disasters within the home and may be stressed/upset.
• Processing and issuing invoices for all insurance claims.
• Data input into various IT systems, project management tools, CRM and online insurance portals (training will be given).
• Diary and schedule management.
• Assist in creating, managing and improving internal systems.

We are based in Ammanford, and the successful candidate would ideally work 5 hours per day, Monday to Friday during the initial probationary period before progressing to 8 hours per day thereafter.

Benefits:

• Joining a progressive, growing company.
• Initial salary of £8.75 per hour, rising to £10.00 per hour upon completion of probationary period.
• Professional but friendly working environment.
• Access to your own office.
• Full training and support.

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

COVID-19 considerations:
Social distancing measures are being adhered to.

Experience:

• Administration/PA: 1 year (Preferred)

Work remotely:

• No

Required Knowledge, Skills, and Abilities