Organising and printing the labels, on which goods and dealing with dispatch and shipments on all goods.
Answering Customer Service queries via the telephone
Dealing with incoming emails from customers and responding in a professional manner
Responding to emails on via social media and online platforms such as Ebay, Amazon.
Dealing with customer complaints.
Required Knowledge, Skills, and Abilities
Must be extremely organised with the ability to prioritise workload Ability to work in a fastpaced environment Must have experience using all Microsoft packages including Excel.