Job Description

Customer service duties:
* Taking inbound calls from customers
* Updating them on any changes to delivery times and dates
* Handling any complaints
* Updating customer details
* Advising on products when required
* Keeping the database up to date at all times

Benefits
* Starting salary £8.72 per hour
* 13 week temp to perm
* Work for a growing organisation with opportunities to progress
* Full training provided over 3 weeks

Required Knowledge, Skills, and Abilities

* Strong customer service skills * Ability to deal with complaints and resolve queries in a timely manner * Ability to work independently * Excellent telephone manner * Good IT skills * Open to training * Flexibility on hours, some weekend and evening work required