Job Description

You'll be taking calls from customers and handling a wide range of different queries, from processing orders to dealing with issues. You'll be providing customers with advice and updating their details on the system. Mostly it's about creating a positive experience and making sure customers' questions are answered or their problems resolved.

You'll be working 40 hours a week and need to be flexible to work between 7am and 10pm on a rota basis.

Required Knowledge, Skills, and Abilities

* You'll be customer focused and enjoy talking to people * You'll have some experience in customer service perhaps in a restaurant or bar or in retail * You'll know your way around a PC so you can update the systems