Job Description

You will work with the team to provide a friendly, efficient and safe dispensary service to our patients. Working closely with the Doctors, Reception and Admin team, you will need to be a qualified dispenser and have a good level of customer service skill.

• To dispense medicines promptly and accurate and monitor repeat medicine requests.
• Making appointments both face to face and by telephone
• Responding to queries in accordance with practice procedures
• Undertaking administrative support to the GPs and Nurses
• Answer patient queries on their medication or minor ailments within recognized limits
• Assist in the ongoing development of the dispensary service
• Respect and remain confidential.
• Ensure cleanliness of the Dispensary and equipment
• Maintain the Controlled Drugs (CD) book.
• Attend practice and dispensing meetings.
• Stay up to date with current developments.
• Take note of alert messages for Clinicians when required
• Fully observe all legal requirements relevant to dispensing practices including the NHS regulations and all practice protocols.

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Good general standard of education. Standard grade of Mathematics. Standard grade of English. Qualification in Dispensing. Experience: medical office: 1 year (Preferred) Other relevant pharmacy or medicines management qualification. Experience of working as a Dispenser. Practical experience of working with others. Experience of working on own initiative. Experience of working in a role providing customer service. Experience of working as a Dispenser in General Practice Dispensary. Experience of working in a General Practice environment. Experience of working with computer systems. Working knowledge of Vision. Sound IT skills. Excellent communication skills, both written and verbal. Ability to communicate effectively with the full range of the general public including those difficult to handle. A focus on quality service and improvement. Ability to work core hours. Flexibility to provide cover. Flexibility of role. Enthusiasm and positivity for the role.