Job Description

• Supporting both Ty Mawr & Carmarthen Bay Holiday Parks - the role is to be based at one or the other full time with no requirement to travel across the two sites.
• Preparing Sales and License agreements, following up any issues or queries as part of the customer sales journey through to successful completion.
• Ensure all required documents for the sale are processed accurately.
• Liaise with the Sales team and Sales Coordinator to ensure hand over process is efficiently completed to the customer’s satisfaction.
• Resolve any aftercare or sales claims as appropriate to ensure satisfactory resolution.
• Manage the front reception desk of the sales office, maintaining high standards at all times.
• Maintain the office diary, and make appointment follow up calls.
• Greet and communicate potential and existing customers, in a professional and courteous manner.

What can we offer you?

• Competitive rates of pay
• Discretionary bonus packages
• Fantastic team environment
• 25% discount on holidays for yourself, friends and family
• Stand-by breaks available at a discounted rate
• Full uniform provided where necessary
• Full training

Required Knowledge, Skills, and Abilities

Experience of working in a fast paced, customer focused office environment. Providing effective administrative support to a team. Passionate about delivering an exceptional level of customer service throughout the sales journey. Great planning skills, coupled with good organizational skills both verbally and written. Manage and priorities workloads to ensure deadlines are achieved, with 100% compliance. Professional, honest and demonstrate a high level of integrity at all times. Excellent IT skills, with a working knowledge of Microsoft office packages, including Word and Excel. Ability to use sales processing IT systems (Wizard, Alchemy) - training can be provided. Confident in the preparation of reports and presentations as required, with the ability to understand, interpret and present data accurately and professionally. Experienced in working as part of a wider regional and national team, effectively liaising with key stakeholders on a regular basis.