Job Description

As the Senior Project Manager based in London you will be responsible for:

• The management and delivery of new client driven projects following commercial wins (acting as the key external client-facing liaison from the engagement sales process through to the Go-Live transition), and internal crossfunctional projects (process improvements/efficiencies, product developments, business-wide initiatives, etc.)
• Formation of Deal Teams, Project Teams, running internal & client steering and project meetings
• Proactively communicate and/or escalate client/project delivery concerns in order to drive issues to resolution, including project prioritisation and resource management, ensuring successful end-to-end project deliveries
• Monitor closely all projects to give guidance on risks, issues and escalate if required
• Provide governance and reporting for projects and as needed, across the portfolio, including management of budget and resources
• Build close working relationships with the Technology, Origination, Product & Structuring teams to ensure common understanding of cross-functional projects, automation opportunities, and efficiency blockers
• On-going root cause analysis to help the business drive sustainable and strategic solutions to target clients' projects & software delivery solutions

Desirable Skills In addition to the above, the following skills are highly desirable:

• Project Management Qualifications (e.g. MSP, PMP, Prince2, etc.)
• Process Improvement/Efficiency Qualifications (e.g. Six Sigma, LEAN, etc.)
• Previous experience with Software delivery - both Waterfall & Agile methodologies
• Fluency in languages other than English, a plus (in particular Spanish, French, German)

Required Knowledge, Skills, and Abilities

Proven client-facing project management skills Good understanding of integration between multiple systems (ERPs, Payment systems, back office, middleware, etc.) Ability to quickly switch between different issues or projects with conflicting priorities - Able to convert requirements, critical path analysis or process challenges into solutions (enhancements, simplification, customisations, process redesigns, etc.), deep-diving into issues whilst keeping an eye on the big picture Experience of managing the delivery of business, and technology projects Experience on a variety of different software and/or financial product delivery projects with a good understanding of the delivery lifecycle including Initiation, Analysis, Development, SIT, UAT through to post-implementation support Experience working for a technology organisation or with technologists