Job Description

• Support staff in satisfying queries and recording and resolving problems to ensure a high standard of customer care in accordance with our customer commitment
• Retain business and promote growth within existing accounts
• Inputting of payroll
• People management, setting targets ,managing performance , training, absence etc
• Monthly reports
• Revenue cycle reports
• Managing customer satisfaction surveys, submission of information, relaying of results
• Other Ad hoc duties as required

Additional pay:

• Bonus scheme

Benefits:

• Company events
• Company pension
• On-site parking
• Profit sharing
• Wellness programmes

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities

The ideal candidate will have proven experience in a similar role with experience of managing a busy customer service team and working towards targets. Experience: Supervisory: 2 years (Required) Customer Service: 3 years (Required)