Job Description

The successful Business Analyst will be responsible for supporting scoping, business case definition and analysis/requirements gathering activities across a couple of key projects focused on

• Redesigning operating model
• Procuring CRM and eProcurement IT systems

The Business Analyst will be involved in a range of activities including but not limited to:

• Challenging business stakeholders on requirements
• Mapping 'as is' and 'to be' processes and performing gap analysis
• Understanding changes required for operating models and communicating the benefit of these changes effectively, sometimes to resistant stakeholders
• Supporting the creation of high quality business cases to secure project sign-off
• Working closely with Group Project Manager to ensure project success
• Putting together framework for tendering activities to procure 3rd party systems

Required Knowledge, Skills, and Abilities

Demonstrable business analysis experience within complex organisations Previous experience of significant business change projects, ideally with a focus on changing operational models Previous experience of projects with an IT system procurement element Ability to challenge stakeholders on their requirements High level of attention to detail and excellent documentation skills Experience in not-for-profit or public sector organisations (desirable)