Job Description

The post holder will be responsible for the provision of an efficient and effective service with excellent standards of customer care and referral processes.The post holder must be adept at problem-solving techniques and possess exceptional decision-making abilities.
The post holder will also be responsible for maintaining accurate data of the service activity and support the clinical work via administration systems and processes.
The role will involve liaison with children, young people, their families and members of the public via the telephone and face to face.

Required Knowledge, Skills, and Abilities