Job Description

The Talent & Development Administrator is responsible for providing high quality administration services which support the delivery and management of all learning, training and talent programmes.

Duties:

• Administers all learning, training and talent programmes (venue and travel booking, learner invitations and evaluation) through the LMS and travel systems
• Build outstanding relationships with learners, line manager and the MAXIMUS UK Talent & Development team to ensure the service provision is customer focused
• Contribute high quality data to reporting requirements – internal and external
• Identify and lead improvements to administrative processes which improve the learner and line manager experience
• Provide administration support to the Head of Talent & Development and their direct reports which includes own line manager
• Manage operational performance of the LMS daily
• Continuously develop own expertise, knowledge and experience through team working and deep understanding of the business
• Support business leaders and managers to take greater accountability for managing and developing the talent in their own teams
• Proactively develop self to become the go to contact for all administration enquiries and issues

Individual competencies
Persuading and Influencing colleagues

• Building successful relationships to ensure support for talent development plans and priorities

Collaborative Working

• Developing strong partnerships leaders, manager and colleagues
• Working to build strong channels of communication internally and with external agencies/organizations

Communication

• Using concise, clear, appropriate language
• Structuring ideas clearly
• Able to communicate verbally, in writing and email

Problem Solving

• Analyzing existing information to come up with appropriate solutions

Planning and Organization

• Prioritizing your workload to ensure deadlines are met

Required Knowledge, Skills, and Abilities

Planning & organizing. Relationship building. Influencing with impact. Analysis and problem solving. PPT, Excel and Word proficiency. LMS system & process knowledge. Experience of working in a regulated/contractual environment. Recognized qualification in business administration or equivalent experience. Experience of working closely with multiple internal stakeholders to meet challenging deadlines.