Internal Sales Exec/Administrator
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United Kingdom - West Yorkshire - Wakefield, Knottingley - WF11 0HP
Job Description
This Sales Account Executive position is a challenging and complex office based role, providing regular contact with customers and other functions within Ardagh, to ensure all our customers receive an excellent level of service. The successful applicant will need to be a highly motivated individual with exceptional administration skills. This position would be suited to someone with experience in a sales administration environment, the ability to identify and respond to customer enquiries, and carry out all sales administration procedures to a high level of detail.
Responsibilities:
- Input of customer orders, contracts, delivery information, forecasts and price files into the SAP system, in order to maintain an accurate reference point
- Carry out administrative procedures within the sales department, such as processing invoices and credit requests in accordance with the Standard Process and Procedures
- Monitor and control new product development requirements liaising with National Account Managers, customers (including internal and external customer site visits), product design and manufacturing
- Respond to customer enquiries, liaising with other departments and or Plants in order to resolve queries, solve problems and maintain a high-quality service
- Monitor sales information on customer performance, stock levels, stock invoicing, slow moving stock and mould equipment so that problems can be identified and dealt with
What we offer:
- Competitive salary
- DC pension scheme
- Training and Development
Required Knowledge, Skills, and Abilities
Strong administration skills. Be customer focused. Be able to manage multiple tasks. Have excellent communication and influencing skills. A high level of Excel proficiency (including pivot tables etc.). SAP system experience preferred but not essential. Experience in Export would be advantageous. Knowledge of our glass containers & the manufacturing process would also be advantageous. Certificate in Export desirable.