Job Description

To work as part of a team to provide an efficient and effective service to international road transport customers, by issuing International Road Haulage Permits (IRHP) and Certificates, processing UK Authorizations and Certificates for International Passenger Services within specified deadlines and providing administrative support and advice to the Senior Team Leader, colleagues and customers.
Key Responsibilities:

• Completing written reports
• Issuing permits and certificates
• Checking applications ensuring they meet the correct requirements
• Inputting data onto computer systems
• Liaising with internal and external stakeholders
• Answering telephone and email queries
• General administration

Required Knowledge, Skills, and Abilities