Job Description

This role is working with a very strong team of 9 property professionals and one other team administrator. Many of our Property Administrators have chosen to progress to a career within CBRE as property professionals and we are happy to support and encourage those with ambition.

Key Responsibilities

• Systems maintenance, including setting up new leases and properties, actioning rent reviews, assignments etc. Account maintenance, write offs, ad-hocs and refunds. We currently use Tramps Property Management Database.
• Insurance administration. To liaise where needed with the insurers to prepare the annual insurance recharges for our client working closely with others in our team.
• Preparing and collating periodic reports to our client. These are generally monthly and quarterly, but others may arise. Set up monthly client meetings and arranging travel, etc.
• Maintaining our in-house databases and other records etc., including lease portal, and property contact database.
• Support and ownership in dealing with local authorities regarding business rates, utility companies regarding utility invoices, processing and approving payments on behalf of our client.
• Document management, including leases, other legal documents, EPC’s, Valuations and more. Ensuring compliance with our filing requirements as they are set out from time to time.
• Drafting mail merges and arranging inspections, valuations and other appointments as our client requires. Thereafter writing to tenants, our client and our client’s customers as needed from time to time.
• Administration of periodic contact details as they are given to us, or issued by us, in the course of delivering our service. Being a primary contact for the exchange of information between us, tenants, our client and their customers.
• Transitions of properties in and out of CBRE’s management as needed.
• Liaise with colleagues and customers to ensure our service remains consistent with client requirements, providing information and reporting on the delivery of our services as they are measured against our KPI’s.
• Prepare information packs to tenants, our client and their customers as needed.
• General office administrative duties including support to our team of 9 property professionals and cover for our team’s other Property Administrator as needed.

Required Knowledge, Skills, and Abilities

Experience of working in an administrative role within a commercial professional service environment. Experience reading or dealing with leases would be an advantage. Strong administrative and self-organization skills. Good organizational skills. Goal and deadline oriented. Pro-active, using initiative. Strong interpersonal skills and cooperative approach to team work excellent communication skills: spelling, grammar and telephone manner. Excellent attention to detail. Professional and approachable Excellent IT skills: Excel, Word, Outlook and Power Point. Able to work as part of a team, supporting other team members and recognizing the work of others. Able to build relationships with other parts of the wider CBRE team. Proactive and able to use own initiative.