Job Description

Our client's company is a global full-service marketing communications organisation, and a joint venture with
Jaguar Land Rover. With 20 offices in 19 countries, and just over 1,000 colleagues, we are responsible to ensure clients’ communications are tailored to customers at every step of the journey – in short making brand experiences seamless. Our purpose is to spark the extraordinary – basically by ensuring we always stay curious. We never stop questioning. We believe in Big Lean Thinking – which manifests itself in an approach of ruthless creative efficiency worldwide.

The Role:

The HR Assistant/Administrator is responsible for supporting the day-to-day HR operational activities. The HRA will focus on HR Administration and being a key contact for all HR enquiries.

Responsibilities:

Induction & Release

• Draft all offers of employment
• Ensure all contractual, reference and payroll information is gathered in time for the new employee’s start date
• Work with the Office/IT Managers to ensure all IT, access, desk and any other kit is ready for the new joiner’s
• Facilitate a HR induction: ensuring the employee has an understanding of the probationary period and diarising the review point with the employee/manager
• Conduct three month “check in” on completion of probationary period.
• Facilitate the new starter’s orientations/introductions for the first week
• Ensure the new starter has logins to all our tools: workamajig; the hub; SparkIVE etc.
• Ensure IT are aware of when they need to suspend a leaving employee’s account and whether their inbox should be archived with access available for their Manager/or a dedicated team member
• Provide the leaving employee with information of what happens when they leave from a payroll perspective
• Conduct exit interviews and report any trends or relevant feedback to the HR Manager.

HRIS/Reward/Administration

• Draft offer letters
• Work with the Payroll Manager to prepare all payroll change. Examples include: new hires, changes in status, salary changes, bonus payments, leavers etc.
• Facilitate completion of all new hire checklists: ensures all reference and immigration checks are completed; creates an online employee folder and maintains a record of all changes for each employees.
• Become a proficient user of the HRIS (HR.Net) – ensuring this is kept up-to date with all employees’ change of conditions
• Good understanding of agency benefits and policies. Primary contact for questions and interpretation of company’s benefit plans
• Maintains a good working relationship with our Company Broker and benefit suppliers
• Administration of pay review letters, change of conditions letters

Performance Management

• Helps facilitate the quarterly review process, managing payroll and review meeting timeline

Talent Management

• Support the HR Team with the internship placement scheme and development of each intern’s programme/orientation around the agency
• Ensure all training is recorded
• Help with the facilitation of internal and externally hosted training sessions

Employee Relations

• Act as a Note-taker in employee dispute situations and recorded HR meetings.

Culture & Functional Team

• Help with the roll-out key HR initiatives: employee surveys, training etc.
• Actively stays abreast of trends and developments that impact HR responsibilities to employees. Continually expanding knowledge base to incorporate trends, legal developments etc.
• Provides support to the wider HR functional team

Requirements:

• Able to articulate and present ideas with conviction
• A clear communicator, in person and writing
• Highly organised and flexible
• IT literate
• Commercially aware
• Good numerical / financial understanding
• Approachable, outgoing and diplomatic
• Must have excellent emotional intelligence
• Must have confidence and gravitas to promote HR best practice
• Comfortable working in a Team and building connections with the wider HR function globally

Benefits:

• At company we offer great benefits for our staff. We’ve listed the important ones below:
• 25 days holiday
• Bonus
• Life Assurance (4 x annual salary)
• Income Protection
• Pension (up to 5% contributory)
• BUPA Healthcare & Foresight Health Cash Plan
• Cycle to Work Scheme
• Season ticket loan (interest free)
• Exclusive 25% discount on JLR Brand goods
• JLR Privilege Programme – up to 20% off Jaguar and Land Rover vehicles.

Required Knowledge, Skills, and Abilities