Job Description

• Overall management for a care & support charity.
• 8 direct reports to cover homelessness, supported living, refugees, mental health & loneliness.
• CQC regulations & commissioning.
• Accountable to the CEO for leading and developing the care service and the operational community services responsibilities within their remit. All services must meet and preferably exceed statutory requirements and good practice standards. Where there is a regulatory requirement in services and where the post-holder is suitably qualified, the Operations Manager will be the CQC Nominated Individual.
• Take the lead on; aspects of continuous improvement, efficient turnaround of growth/ improvement targets and progressing new projects/developments within the services.
• Work with the care managers to achieve full occupancy & services.
• Ensure that staff carry out their duties to full legal and procedural requirements.
• Tenant engagement.
• Budgeting.

Required Knowledge, Skills, and Abilities