Job Description

We are seeking an experienced Administrator to take responsibility for the management of orders, ensuring timely dispatch to the Customer.

Duties to include:

• Administration of the order management platform to ensure the efficiency picking and packing activity
• Analysis of data, data entry and reporting
• Ensuring that all priority orders are dispatched on time and in full.
• Identifying improvement opportunities and escalating issues promptly.
• Accountable for monitoring order output against appropriate SLA's
• Liaising with customers to define priorities and responsibilities and manage expectations
• Communicating effectively with colleagues and customers to ensure an accurate and up to date view of the daily priorities.

COVID-19 considerations:
You will be required to take your temperature prior to entering our site. Face coverings must be worn where working in close proximity to others.

Work remotely:

• No

Required Knowledge, Skills, and Abilities

This role requires an individual with a strong understanding of e-commerce and wholesale order management processes. Fully computer literate across a variety of platforms A focus on process, procedure and efficiency of operations. Experience: Order Management: 1 year (Required)