Promoting the business as the first point of contact for callers/visitors to the office(s) by being professional, polite, welcoming and efficient.
Reception duties including – dealing with telephone calls to and from the business, welcoming clients in to reception, making appointments for clients, managing the diary system.
Preparing and dealing with incoming and outgoing daily post.
Ensuring new clients are dealt with in a professional and courteous manner and are provided with an appointment/call back as soon as possible.
Secretarial and administrative duties including – audio and copy typing correspondence, compiling bundles and other documentation as directed and in accordance with the guidelines, policies and procedures detailed in the Office Manual.
Petty cash management and authorization, managing interpreter/expert invoices as required.
Dealing with existing clients on the telephone and in the office, as necessary, in a professional, confidential and efficient manner, with concise file notes.
Preparing and completing appropriate documentation for the LAA, SRA, Law Society as required.
Undertaking administrative duties relevant to the organization and functioning of the business and client matters.
Maintaining an efficient filing and scanning system.
Managing fee-earners diaries and arranging appointments as required with clients. Interpreters and support workers etc.
Managing and maintaining stationary orders.
Maintaining an efficient archiving and file retrieval system.
Providing secretarial cover within departments during holiday and sickness periods.
General housekeeping duties such as tidying, hovering and cleaning as necessary.
Undertaking personal development within the criteria specified by the Company.
To undertake all duties in line with professional standards and the Company’s policies and procedures.
To undertake such other ad hoc duties as the Directors may from time to time reasonably require.
Additional pay:
Bonus scheme
Benefits:
Work from home
Schedule:
Monday to Friday
Administrative Duties:
Scheduling
Carrying out requests from management as needed
Maintaining stock and ordering supplies
Answering emails and sorting post
Answering phone calls and transferring them as necessary
Greeting and welcoming visitors
Financial Duties:
Processing payments
Billing
Work remotely:
Temporarily due to COVID-19
Required Knowledge, Skills, and Abilities
Experience: Legal: 1 year (Preferred). Secretarial: 1 year (Preferred).