Job Description

Maintain an effective and professional sales and credit control system ensuring customers are invoiced for work in accordance with the agreed contract terms.

KEY ACCOUNTABILITIES

• Maintain Sales Ledger Database
• Produce invoices and staged payments
• Manage payment of invoices
• Scan all documents onto database

KEY RESPONSIBILITIES

• Maintain Sales Ledger Database
• Set up new customer accounts, update account information i.e. change of bank details to ensure records held on company’s database are always accurate which will ensure the smooth processing of invoices.
• Produce invoices and staged payments in accordance with the terms agreed in the contract ensuring the correct application of VAT for both UK and overseas sales; correct currency is used and appropriate exchange rate is taken into account. Ensure billing address and delivery address are clearly identified and correct address is used. Liaise with customers, Programme Managers and Shipping & Transportation Manager as required. Ensure customer is aware of contractual payment terms.
• Manage payment of invoices by ensuring accurate information is input into the Sales Ledger and payment terms are clearly outlined. Utilize online website portals to monitor progress of invoices, raising queries as necessary. To manage the outstanding sales balances falling due and contact customers before the balances become overdue to confirm payments. Escalate issues of late payment as appropriate. Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion and products are released in accordance with the agreed terms.
• Good management of the sales ledger will ensure that we receives monies owed in a timely manner which will allow it to continue to operate successfully.
• Scan all documents onto relevant database ensuring that records are accessible for VAT and auditing purposes. Maintain paper records in accordance with the retention timetable, ensuring documents are destroyed securely when they are no longer required.
• Work with all our colleagues to ensure compliance with ISO14001, ISO9001 and OHSAS18001 and support a culture of Lean and Continuous Improvement by complying with appropriate Standard Operating Procedures. This will ensure that we retains its accreditation and maintains its position as a provider of high quality service and that its employees are working efficiently and safely.
• Work with company’s colleagues to ensure that our internal customer ethos is delivered and maintained through everything we do including right first time, on time and in full.
• Always demonstrate respect, integrity, trust and excellence in interactions with all colleagues, customers and suppliers in line with company’s internal customer programme.

Benefits:

• Company events
• Company pension
• On-site parking
• Sick pay

Schedule:

• 8 hour shift

Required Knowledge, Skills, and Abilities

5S change experience Excellent interpersonal skills. Excellent interpersonal skills. Strong administration and organization skills. Experience of liaising direct with customers and resolving issues. Sound knowledge of export paperwork and procedures including incoterms. Experience in managing a computerized sales and credit control system within a high volume environment. UK and overseas VAT regulations. Good numeracy skills. Good communication skills. Minimum 3 GCSE/’O’ level or equivalent at Grade C or above (including math and English). Accurate attention to detail. Competent in the use of Microsoft Office, especially Excel and Word.