Job Description

As the face of the company, you will be expected to welcome visitors, answer phone calls, letters and emails and/or direct these communications to the correct department/person.

Key areas of responsibility:

• Representing the business with a positive attitude and professional appearance.
• Greeting visitors to the facility warmly and offering them help immediately.
• Signing in visitors and supplying them visitor's badges.
• Taking and directing calls through a switchboard.
• Completing administrative tasks like filing and delivering and accepting mail.
• Cleaning, organizing, and maintaining the reception area.
• Keeping basic office supplies like pens stocked and accessible to visitors.
• Ordering supplies for the rest of the office.
• Setting up meeting facilities.
• Arranging for catering for meetings and daily office use.
• Providing customer support.
• Answering questions about products or services offered at the business.
• Answering questions about office hours and who is in the office at any given time.
• Interacting with other departments such as Information Technology (IT) when someone needs more technical assistance.
• Scheduling appointments and meeting times.
• Maintaining front door security and reporting any suspicious activity.
• Engaging in public relations and marketing to a minor degree.

Benefits

Cycle to Work Scheme / Free Parking

Additional Information

The role is a flexible job share between two people and the hours covered need to be between Monday-Friday 8.00am-16.00pm. This means the successful candidates will also need flexibility to cover each other’s planned holidays.

Required Knowledge, Skills, and Abilities

Friendly, welcoming and professional. Excellent communication skills. Helpful and attentive. Good knowledge of the Business. Intermediate use of Microsoft Office – Outlook, Word and Excel.