Job Description

The Benefits

• Annual salary £17K - £25K DOE
• Discretionary annual bonus based on company performance
• 23 days’ holiday (rising to 24 with service) plus Bank Holidays

If you have customer service experience and a passion for developing the customer experience in a business, this is an exciting opportunity to join our team.

We are proud of our dedicated employees, many of whom have been with us for many years, as well as our management team, who are considered to be some of the best in the industry.

As part of this skilled team, you will have the opportunity to support the continuous improvement of our customer service experience.

Your Role

As the administrator, you will work closely with the Management Team in order to ensure a high quality of administrative support is delivered across the business.

Specifically, you will:

• Provide comprehensive administrative services, including management of diaries and individual expenses, in order to facilitate the smooth running of the business
• Support and work across our service, sales, accounts and operations teams assisting in the booking and organization of delivery, installation and commissioning of products and filing/preparing sales specific documentation.
• Making the necessary arrangements for visitors to the site, coordinate the arrangements for events, meetings and training including meeting room set up and refreshments
• Maintain stock levels of stationery, consumables and miscellaneous items as required
• Book hotels, car hires and flights for all staff and associates as required
• Maintain control of documentation and shredding of confidential documentation
• Manage the process of bringing in new starters to the company
• Support the leaver processes, liaising with the relevant personnel to inform and update systems
• Answer the telephone in a professional and courteous manner

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Previous administrative experience within a busy environment. Excellent organizational skills and an ability to multi task within a fast paced organization. Strong initiative and problem solving skills together with a great attention for detail. Ability to build effective relationships with line managers, employees and associates in all levels of the business. Excellent IT skills, particularly Microsoft excel and word. Ability to demonstrate a professional, confident and ‘can do’ attitude. Excellent communication, organization and time management skills. Ability to work confidentially at all times.