Job Description

While administrative experience is not necessary as full training will be given, we do believe the right candidate will have excellent communication skills both written and verbal with a friendly approachable character.

Reporting directly to the UK Head of Service & Fleet. This role's primary responsibility is office based in our Burnley Depot and involves using our in-house Service Department Software System on a daily basis.

Primary Role:

· Taking and reacting to Service Department calls

· Monitoring and responding to the Service Department email inbox

· Assist in organizing and planning of Service & Repair jobs to our team of field service engineers around the UK.

Additional roles:

· Updating asset and customer information on our internal systems

· Processing service job purchase orders, parts sales & engineers completed work

· Assist the stores department in parts stock upkeep

· Providing a high level of customer care and service at all times.

Work remotely:

• No

Required Knowledge, Skills, and Abilities