Job Description

As a Call Centre Assistant, you’ll make sure every customer gets a great experience when they come into our store. The role involves optical administration, answering calls and transferring to the relevant person ensuring the best customer service, minimal waiting times, optical experience is essential due to the level of queries you will have.
 

Required Knowledge, Skills, and Abilities

We’ll continue to develop and expand your knowledge of vision problems, eye care and our products You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organized approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places.